We fully understand that personal information is of vital importance to you. We commit to strictly complying with laws and regulations, adhering to the principles of privacy protection, and making every effort to protect the security of your personal information to provide you with safe and reliable services.
AI Xiaozhi (hereinafter referred to as "Xiaozhi" or "this Service") is a large language model platform product provided by Nanjing 360 Network Information Technology Co., Ltd. (hereinafter referred to as "we"). Relying on large language models such as Deepseek, and based on cross-knowledge domain and natural language understanding capabilities, it understands and executes tasks according to instructions such as text, voice, files, images, and key operations input by users through productized functions and interfaces (hereinafter referred to as "this Service"). Functions related to voice, files, and images will be launched in subsequent updates.
Our registered address is Room 2201, Nanjing China Merchants Bureau Center Office Building, No. 79 Dazhuangguan Road, Xuanwu District, Nanjing. If you have any questions or concerns about this Privacy Policy or related matters, please contact us through the contact information provided in "10. Contact Us" of this Privacy Policy.
You can read this Privacy Policy to learn detailed about how we collect and process your personal information, so that you can better understand our services and make appropriate choices. At the same time, we have highlighted your sensitive information and other key content that may be collected in bold, and we hope you will pay special attention to it when reading.
It should be specially noted that in accordance with the principle of minimality and necessity, we will only process your relevant personal information when you use specific functions for the purpose of providing services to you.
You can understand our Privacy Policy by reading the following summary:
In the course of your use of our products and services, we will collect information that you voluntarily provide or generate during the use of services in the following manner in accordance with the principles of legality, legitimacy, minimality, necessity and transparency, to provide you with services.
When you use the conversation function, you may voluntarily send information such as text, voice, files, images, and key operation instructions to AI Xiaozhi through the dialog box (subject to your actual input, hereinafter referred to as "input information"). We will process the input information based on the large language model selected by you on the AI Xiaozhi service interface and generate content for you to provide intelligent conversation services.
When you choose to paste content from the system clipboard to the conversation input box, we will collect your clipboard information.
During the conversation with AI Xiaozhi, you may also like, dislike, copy, or perform other operations on the content output by AI Xiaozhi. We will collect your operation and evaluation information to continuously improve the quality of content output by AI Xiaozhi.
If your input information, submitted feedback, and other information provided to us may contain personal information of others, you must obtain the legal authorization of others before providing such information to avoid improper disclosure of others' personal information.
To provide you with a continuous and consistent service experience and ensure service quality, we will record your conversation history with AI Xiaozhi, including your input information, the content generated by this Service, and the conversation topics formed based on the above information.
You may provide feedback through the "Like/Dislike" function provided by the product.
To optimize product functions and user experience, we may collect your usage data in accordance with laws, regulations and this Privacy Policy, and use it for user research, analysis and statistics after taking measures such as de-identification.
To ensure the safe and efficient operation of our products and services, we will collect your log information, usage information, and device information (including the model of the device you are using, operating system and browser type) by parsing and recording requests or similar technologies; such log information is mainly used to locate and resolve abnormal problems when you report exceptions during the use of our products or services.
1.2.1 We will use the collected information for the purposes covered by this Privacy Policy. If we use your personal information beyond the scope claimed at the time of collection and directly or reasonably related thereto, we will inform you again and obtain your express consent before using your personal information.
1.2.2 In accordance with the provisions of relevant laws and regulations, we are not required to obtain your consent to collect and use your personal information in the following circumstances:
1.2.3 If it is necessary to provide services, and we indirectly obtain your personal information from third parties, we will require the third party to make a commitment on the legality and compliance of the source of personal information before collection, and require it to inform you of the content of the shared information and provide the personal information after obtaining your consent in accordance with the law. At the same time, we will also strictly comply with the requirements of laws and regulations and the agreements with third parties to protect and process your personal information.
1.2.4 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service collects your information not mentioned in the above explanation, we will separately inform you of the content, scope and purpose of information collection through page prompts, interactive processes, website announcements, etc., to obtain your consent.
Cookies and related similar technologies are commonly used technologies in the Internet industry. To ensure your normal use of services, we will store small data files named Cookies or LocalStorage on your computer or mobile device, which usually contain user identifiers, product/service names, characters that assist in the realization of product functions, and help the website count the number of visitors, etc. When you use this product/service, we will send Cookies to your device, i.e., complete local storage on your computer or mobile device.
We will not use Cookies and/or similar technologies for any purposes other than those stated in this Privacy Policy. If you refuse to allow us to collect and use your relevant information through Cookies and/or similar technologies, you may contact us through the contact information provided in this Privacy Policy, or delete the Cookies and/or similar technologies stored in your mobile device or other devices.
Under normal circumstances, we will only retain your personal information for the shortest time necessary to achieve the purpose of providing services to you, except in the following cases:
When our products and/or services cease to operate, we will notify you by means of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period, unless otherwise stipulated by laws and regulations.
We will store the personal information of users collected within the territory of the People's Republic of China within the territory of the People's Republic of China in accordance with the provisions of laws and regulations. Unless we obtain your separate consent, or to perform the contract concluded with you, or to comply with the obligations stipulated by laws and regulations, we will not provide any of your personal information overseas.
We provide corresponding security guarantees for your information to prevent loss, improper use, unauthorized access or disclosure of information.
To prevent the occurrence of security incidents, we have formulated appropriate early warning mechanisms and emergency response plans in accordance with the provisions of laws and regulations. If a personal information security incident does occur, unless the measures we take can effectively avoid harms such as information leakage, tampering, loss, etc., we will promptly inform you of the basic situation of the security incident and response suggestions through push notifications, emails, etc. If it is difficult to inform each individual, we will issue a warning through announcements, etc. We will immediately activate the emergency response plan to prevent the expansion of the security incident and handle it in accordance with the requirements of laws and regulations. At the same time, we will also report the situation of the personal information security incident to the relevant regulatory authorities in accordance with the requirements of relevant laws and regulations.
In the course of cooperation with third parties, we will comply with legal provisions, process relevant data in a safe and prudent manner in accordance with the principle of minimality and necessity. We will impose strict restrictions on third parties involved in data processing in accordance with the provisions of laws and regulations. We require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing in accordance with data protection agreements, commitments and relevant data processing policies to ensure data security.
To ensure the realization of some independent functions and enable you to use and enjoy more services and functions, we may access third-party SDKs or services. We will conduct strict security monitoring on such SDKs that obtain personal information, and require them to process personal information in accordance with this Privacy Policy and any other relevant confidentiality and security measures to protect data security. The rules for processing personal information by third-party SDKs shall be subject to their publicly announced official explanations.
We will not publicly disclose the collected personal information to the outside world. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of disclosed information and the sensitive information that may be involved in accordance with the requirements of laws and regulations, and obtain your separate consent.
With the continuous development of our business, we may conduct transactions such as mergers, acquisitions, and asset transfers. We will inform you of the relevant circumstances and continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by this Privacy Policy, or require the new personal information processor to continue to protect your personal information.
In accordance with relevant laws and regulations, we are not required to obtain your prior authorization and consent to share, transfer or publicly disclose your personal information in the following circumstances:
We attach great importance to and protect your rights related to personal information. During your use of AI Xiaozhi, to facilitate you to inquire, copy, correct, supplement and delete your personal information, and to protect your rights to withdraw consent to personal information processing and cancel your account, etc., you may refer to the following guidelines for operation. In addition, we have set up complaint and reporting channels, and your opinions will be handled in a timely manner.
If you request to exercise other statutory rights related to personal information, you may submit your request through the contact information provided in "10. Contact Us" of this Privacy Policy. We will respond within fifteen (15) days from the date of receiving your request or within the time limit stipulated by laws and regulations. To ensure security, if you submit a request to us in accordance with this Privacy Policy, we will first verify your identity as the subject of personal information before processing your request.
We may revise this Privacy Policy from time to time. When the terms of this Privacy Policy are changed, we will prompt you of the revised Privacy Policy when the version is updated and inform you of the effective date. If there are changes in the purpose, method or type of personal information processed, we will obtain your consent again.
We attach great importance to the protection of minors' personal information. AI Xiaozhi services are mainly intended for adults.
In accordance with the provisions of relevant laws and regulations, if you are a minor under the age of 18, you shall obtain the consent of your parents or guardians in advance before using our services.
In accordance with the provisions of relevant laws and regulations, if you are a child under the age of 14, you shall obtain the consent of your parents or legal guardians in advance in accordance with the usage process before using this Service, and your parents or legal guardians shall help you complete the registration process of this Service so that you can use the services provided by us.
If you are the guardian of a child, before helping the child to use this product, you shall carefully read this Policy, decide whether to agree to this Policy and help the child to use it so that the child can use the services provided by us.
9.1 For certain specific services or functions under this Service, we may separately inform you of the purpose, method or scope of processing personal information through interactive copy, product interfaces or pop-ups, etc. If the separately informed content is inconsistent with this Privacy Policy, the separately informed content shall prevail.
9.2 This Privacy Policy applies to the services we provide to you through the AI Xiaozhi Web terminal. For content not mentioned in this Privacy Policy, the "AI Xiaozhi Privacy Policy" shall apply. It should be specially noted that this Privacy Policy does not apply to software, products or services provided to you by other third parties. If you access third-party software, products or services through the AI Xiaozhi web link, you are bound by the relevant agreements or other documents of such third parties, and the third parties will process your personal information in accordance with their relevant agreements or policies.
1. If you have any questions, opinions or suggestions about this Privacy Policy or your personal information, please contact us through the following methods:
Email of the Person in Charge of Personal Information Protection: it@360eol.com
Contact Address: Room 2201, Nanjing China Merchants Bureau Center Office Building, No. 79 Dazhuangguan Road, Xuanwu District, Nanjing
2. Under normal circumstances, we will reply within 15 days. If you are not satisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, you may also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications administration, public security bureau and administration for industry and commerce.